The big mistake in e-learning

How to use e-learning to concentrate on the most effective outcomes.

This video is by Cathy Moore and explores the fundamental shift that she thinks needs to happen to make corporate e-learning more effective. It looks at how we learn and digest information. It also analyses the breakdown of how to effectively allow our learners to retain this information by engaging in activities as opposed to being overloaded with information and text followed by quizzes. Essentially she looks at why a course needs to exist and how to extract the activities that need to happen to challenge and encourage learners to explore on their own to obtain the final outcome.

How e-learning can contribute to workforce development

Overcoming barriers to Workforce Development

Research from the Flexible Learning Advisory Group (FLAG) provides a picture of how e-learning can help to overcome barriers to workforce development.

Prepared by the University of Sydney’s Workplace Research Centre, the Enabling workforce development report investigates the impact of e-learning on workforce development in nine industry sectors funded and supported by the Australian Flexible Learning Framework (Framework).

The report identifies the type of critical workforce development challenges e-learning can help overcome. This is analysed at three levels of economic activity: individual, workplace and industry.

How e-learning is enabling workforce development

E-learning and workforce development

This is a great 6 minute video (created by the Flexible Learning Framework) on the benefits of e-Learning and its impact on workforce development. The video summarises the benefits of e-Learning in general and therefore is a great tool to show to potential clients and/or students.

A short movie about Moodle

A Moodle overview

This is a short 1 minute video on the functionality and features of Moodle. A great short intro video if you are not familiar with Moodle.

50 Customer Service Quotes You Need to Hang In Your Office

Customer service quotes that you may consider utilising in your business.

Customer service is tough in any industry. However, companies and organisations that produce incredible service to every customer have a clear competitive advantage. To remind you of the amazing opportunities that powerful customer service holds, here is a compilation of insightful words of wisdom from the best in the business.

50 customer service quotes link

What Would Steve Do? 10 Lessons from the World's Most Captivating Presenters

How to be an effective and engaging presenter

This is an excellent presentation about the methods used by the most engaging presenters. If you are required to present information to others within your job role, you should have a look at this...

What Would Steve Do? 10 Lessons from the World's Most Captivating Presenters

Using Yammer to collaborate on E-Learning projects

Yammer is a great way of collaborating on projects to share ideas, documents and project deliverables. Effectively it is like an internal or enterprise version of Facebook.

Refer to yammer.com to sign up (for free) and get started.